Increase Field Service Management & Service Efficiency Of Your Business

Same great business,
better performance

Magic Moments for your customer

Provide personalized service without breaking a sweat. Maintain their profiles and preferences stay connected with client hub and work requests, and set up automated communications

Magic Moments for your Field Force

Communicate with your team through the TeamTrack mobile app. Put up-to-date schedules, job details, and quality assurance checklists in their hands, and view their job progress and location in real time.

Magic Moments for the Management

Increase first time fix rates
by ensuring that all field workers have ready access to all parts and repairs information that they need, the potential for first-visit resolution rates is increased significantly.

Create work orders from cases

Manage and Monitor Technicians

Scheduling and order management

Vehicle/technician location tracking

Job status update

Route optimization and GPS navigation

Time tracking and driver logs

knowledge and asset repositories

Parts and inventory management

Integrated invoicing/payment processing

Customer portal

Regulatory compliance measures

Record events contained within a specific job

The technician when went out to the client for repairing and installing the electronic or any other item then his all details are all recorded on the mobile application concerning only related within the job. From meeting his client, doing the repair and installation work to receiving the payment for the same.

Track Details for Service Contracts

The details of service contracts are recorded on the application and lets managers to easily know the clients’ details. Service contracts are agreements for specific acts, such as providing service to items such as repair and installation of AC, refrigerator and more. They’re used predominantly by contractors, freelancers, and consultants and, generally involve client who is taking the service to pay the technician or repairman to perform a certain act.

Log Customer Support Contacts

The application also makes easy for you to log, organize, and evaluate phone calls, service calls, follow-up contacts, and other customer related information easily. Making your work easier by information being available one click away.

Maintain History regarding individual pieces of equipment or whole goods

To maintain records of the installation done of equipment or whole goods is made simpler with the application. It helps you see all the work performed by the technician and also helps you in making a list of the installation done of the equipment.

PRICING

We made sure our pricing is as flexible as our software

  • On Premise Hosting
  • One time License Fee. No limits on Users
  • Your Infrastructure. Your own IT Environment
  • SaaS Pricing
  • Monthly user based Pricing. No Hidden Fees.
  • Worry Free IT Maintenance. Because we take care of IT all

TRY OUT 7 DAYS FREE TRIAL

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No Contracts, No Hidden fees, Only pay for what you use.