Provide personalized service without breaking a sweat. Maintain their profiles and preferences stay connected with client hub and work requests, and set up automated communications
Communicate with your team through the TeamTrack mobile app. Put up-to-date schedules, job details, and quality assurance checklists in their hands, and view their job progress and location in real time.
Increase first time fix rates
by ensuring that all field workers have ready access to all parts and repairs information that they need, the potential for first-visit resolution rates is increased significantly.
Create work orders from cases
Manage and Monitor Technicians
Scheduling and order management
Vehicle/technician location tracking
Job status update
Route optimization and GPS navigation
Time tracking and driver logs
knowledge and asset repositories
Parts and inventory management
Integrated invoicing/payment processing
Regulatory compliance measures
The technician when went out to the client for repairing and installing the electronic or any other item then his all details are all recorded on the mobile application concerning only related within the job. From meeting his client, doing the repair and installation work to receiving the payment for the same.
The details of service contracts are recorded on the application and lets managers to easily know the clients’ details. Service contracts are agreements for specific acts, such as providing service to items such as repair and installation of AC, refrigerator and more. They’re used predominantly by contractors, freelancers, and consultants and, generally involve client who is taking the service to pay the technician or repairman to perform a certain act.
The application also makes easy for you to log, organize, and evaluate phone calls, service calls, follow-up contacts, and other customer related information easily. Making your work easier by information being available one click away.
To maintain records of the installation done of equipment or whole goods is made simpler with the application. It helps you see all the work performed by the technician and also helps you in making a list of the installation done of the equipment.
No Contracts, No Hidden fees, Only pay for what you use.